We can dispatch products through the following Shipping services:
(a) Speed Post
(b) Registered Air Parcel
(c) Surface Air Lifted (SAL)
(d) Sea Mail
(e) Courier Services
We would like you to be happy with your purchase. So, we ensure that only the best quality items and as per the specification(s) are dispatched. Write without hesitation with any doubts you have about the received products. We will help you to get the issues resolved.
Any claims for damaged item(s)/part(s) in shipping must be submitted within (3) business days after delivery. We will not be responsible for replacement, if notified after (3) business days. Also, please note that we are unable to refund shipping charges.
You may request a replacement for your purchase for either of the following two reasons:
- We sent the wrong item
- The item received is defective (including damaged in transit)
How to return an item:
Place the item in its original packaging with all documents, manuals, parts and accessories. Wrap your item carefully in a box. Ship the package to us. Send us an email providing the shipping details and the details about the item(s)/part(s). You will need a receipt as proof you shipped the package in the event the package is lost.
For more information about our customer policies, please visit our InfoBase section.
